Get acquainted with
our value chain
Our value chain never loses sight of meeting your needs and constantly improving.
Methodology
Value chain Mc Click Technological cutting edgeGet acquainted with
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Formatting
If your project requires formatting at the end, we will add the finishing touch.
Satisfaction
level control
and monitoring
Our main objective is constant improvement. Therefore, it is essential for us to gauge your experience through several project assessment tools, which we make available to you at the end of the whole process. Furthermore, we show our commitment by offering you a second revision for free.
Project
management
As soon as you contact Mc LEHM, we assign you a project manager to help you manage the project from start to end and advise you on the ideal solution every step of the way.
Document
analysis
We analyse in detail the information you give us and the documentation you need translated to determine the most appropriate focus for your project and to achieve maximum quality in the shortest time possible and at the most competitive cost.
Quality assurance
process
Mc LEHM focuses on quality and that is a fact: as well as the requirements of the UNE 15038 standard on revision, we have our own methodology that has been tried and tested over the years and, thanks to which, we guarantee the usual optimum quality of all projects.
Translation
process
Mc LEHM assigns you a meticulously approved translation team in accordance with the requirements of the UNE 15038 translation standard on qualifications and experience. Our translators are categorised by areas of specialisation and undergo continuous assessments to detect tendencies and training needs.
Mc Click®, Mc LEHM’s evolved ERP,
at your service
Mc Click® is Mc LEHM’s tailor-made ERP for managing all the daily workflow, as well as for integrating specific CRM and BI solutions that make it possible to support the business processes and provide essential indicators for the decision-making process.
However, its raison d’être is not solely related to internal factors; thanks to Mc Click®, you can now self-manage your projects at any given time, from anywhere and from any device quickly, simply and securely, without losing traceability. You will even be able to search your history and parametrise reports and statistical graphs.
We invite you to discover all the functions that we have designed for you!
Functionality + Security + Accessibility
Self-management
of projects
Now you can manage your own projects, request and approve quotations, send and download files… and even rate the translation!
Historical
searches
You can search for projects and documents that you have assigned to us in the past, so that you always have them to hand.
Traceability
in real time
You can monitor your projects in real time and, if you wish, receive alerts and notifications on your mobile device, or by email, so that you are aware of the progress of your project at any given moment.
Reports and
statistical graphs
You can parametrise reports and graphs to facilitate the control of your projects and obtain interesting data with respect to word volume, recurring language combinations, billing, etc.
Information
security
Trust that your information is always safe with us. We use secure servers in accordance with the ISO 27001 Information Security Systems certification that endorses us.
Documentation is stored on secure servers and the storage method and time are subject to strict parametrisation and restricted access by department or users of the client.
For a better security guarantee, Mc Click offers you the possibility to encrypt documents, access to which will then require a unique password that will be sent to the mobile device of your choosing.
Accessibility
We offer you the ability to access the platform via the internet from any of your devices, be it a mobile phone, computer, tablet, etc.
Technological cutting edge
CAT tools |
SDL Trados Studio 2019, Wordfast, MemoQ Concurrent access CAT +500 translation memories with over 2 million segments |
Terminology management |
SDL MultiTerm (2019, Online and Extract) Generic and specialised terminology databases |
Localisation solutions |
SDL Passolo 2019, Alchemy Catalyst, CatsCradle Websites, software, video games, mobile apps |
Advanced |
Converters, text comparators and DTP to process and prepare translations and final formatting of all types of files: xml, docx, xlsx, pptx, pdf, gif, jpeg, png, flash, html, mdb, indd, storyline, qxp, etc. |
Automatic |
SDL Language Cloud (+Trainer), Lucy Software, Pangeanic |
Revision and QA software |
QA Distiller SDL QA Checker 3.0 (Studio 2019) Quality metrics |